Free shipping on orders $150+ [Canada + USA]

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  • Customer Service

    SHIPPING

    All orders are processed within 3-5 business days from the time order is received. Orders are processed Monday-Friday, excluding major holidays. Shipping time is applied after the order has been processed. 

    DOMESTIC SHIPPING [Canada] 

    We offer $14.99 Canadian flat rate shipping or FREE shipping for all orders $150+.

     

     

     

    INTERNATIONAL SHIPPING [United States]

    We offer $8.99 USD flat rate shipping or FREE shipping for all orders $100+.

       

     

     

    INTERNATIONAL SHIPPING

    All international orders are subject to additional shipping charges based on the end country's taxes, tariffs and duties. These fees are not associated with Earthly Abundance Jewelry and are to be paid by the recipient upon delivery.

    POSSIBLE DELAYS

    When the parcel reaches the destination country, it may be subject to customs delays due to standard clearance procedures of the receiving country. This is beyond the control of Earthly Abundance Jewelry and any original shipping time estimates.

    REFUSED SHIPMENTS

    If you refuse a shipment from Earthly Abundance Jewelry, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to us.

    GIFTS

    If the order is a gift, the cost of the item will still be included on the customs form.  To prevent penalty by law we are required by customs authorities to declare the value of all parcels.

     

    EXCHANGES AND RETURNS

    We accept returns within 10 days from receiving your order. Any return that is initiated after this 10 day period will not be accepted for refund or exchange.

    Jewelry must be unworn with the tags still attached, products will be inspected upon arrival, If products are not in resalable condition, your refund will not be processed. From the time we receive the returned product, it will take 5-7 business days for your return to be processed.

    Sale items may be returned for store credit only.

    At this time we do not offer free return shipping; it is at the cost of the customer. Please consider tracking the parcel as we cannot refund an order that we haven't received. 

    If your order was damaged during shipping please report it immediately to hello@earthlyabundancejewelry or contact us through our contact page.

    We do not process exchanges but instead treat them as new orders. If you would like to exchange an item please check out our return policy and then place your new order. 

    FINAL SALE, SAMPLE SALE, LIMITED EDITION, GIFT CARDS ARE FINAL SALE AND CANNOT BE RETURNED.